Search Relevance

An accurate on-site search is fundamental to increasing pageviews and conversions. Using real human judgment, OneSpace’s search relevance workflow provides a scalable way to test your algorithm — ensuring that you’re delivering the best results for every search query.

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Client Success

OneSpace is trusted by some of the world’s leading e-commerce websites, online publishers, and tech companies.

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Benefits of Search Relevance Testing

On average, 30% of website visitors will perform an on-site search. By testing your search algorithm to make sure you’re delivering the most relevant results, you can nearly double your conversion rates and increase return visits.

  • Optimize: Efficiently train your search algorithms.
  • Enhance: Improve search results and click-through rates.
  • Convert: Boost conversions and online sales.
  • Retain: Increase return visits and purchases.
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Benefits of OneSpace

OneSpace is a workflow automation platform with a built-in network of freelance quality assurance specialists. Every subscription comes with a robust suite of features designed to help you train your search algorithm to deliver the most relevant results.

  • ... OneSpace Direct

    Onboard your existing talent and amplify as needed with instant access to our hand-curated network of freelance quality assurance specialists.

  • ... Virtual Workspace

    Post custom assignments to a virtual workspace that your teams can use to review search results anywhere, anytime.

  • ... Performance Management

    Gain valuable insight into important performance metrics with custom reports and real-time analytics dashboards.

  • ... Automated Workflows

    Test algorithms at scale and optimize cost, velocity and quality using our point-and-click workflow automation tools.

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Search Relevance Workflows

Start improving your search results in minutes using OneSpace’s customizable workflow templates. Each template includes automated quality control measures and instructions based on industry best practices.

  • Types of search relevance testing:
  • E-commerce websites
  • Software & apps
  • Online publishers
  • Real estate & property listings
  • Business directories
  • Employment listings
  • Social networks
  • Search relevance testing best practices:
  • Create a list of your most commonly submitted queries.
  • Submit each phrase into the site’s search engine.
  • Use human judgement to rate the relevancy of each result shown.
  • Document the position of the most accurate match.

Example Workflow

  • 1 Provide Content

    Provide a query and search engine for analysis, along with any important guidelines.

  • 2 Analyze

    A trained QA specialist analyzes the results and flags the ones that don’t match the user’s intent. Send the same query to multiple freelancers for improved accuracy.

  • 3 Review

    A trusted QA reviewer or one of your internal team members reviews the analysis for accuracy and completeness. Enable our spot-checking feature to limit the number of items sent to review.

  • 4 Download

    Download the completed search relevance analysis file, or automatically transfer results to your database via our API.

Hand-curated Teams

Gain instant access to the best talent OneSpace Direct has to offer with our hand-curated teams of freelance experts. These quality assurance specialists are heavily vetted and have experience evaluating search results for leading software, tech and e-commerce companies.

  • Quality Assurance Specialists
    • Members: 143
    • Avg. Approval Rating: 97%
    • Assignments Completed: 32,868,153
  • Quality Assurance Reviewers
    • Members: 122
    • Avg. Approval Rating: 98%
    • Assignments Completed: 38,213,755
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